Privacy Policy

Body Perfect Holistic Dieting & Weight Control Services L.L.C.

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At Body Perfect Holistic Dieting & Weight Control Services L.L.C. (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring the safety of your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or use our services across our branches in Marina, Burjuman, and Fujairah.

1. Information We Collect

1.1 Personal Information

Name
Email address
Phone number
Appointment date and service preferences
Messages sent via contact forms, WhatsApp, chatbot, or customer support
Career application details (name, email, CV)

1.2 Technical Information

IP address
Browser type
Device and operating system
Website pages visited
Cookies and tracking technologies

1.3 Payment Information

Payments made through online gateways are processed securely through third-party systems. We do not store or access complete credit or debit card details.

2. How We Use Your Information

To manage appointments and provide healthcare services
To respond to enquiries and provide customer support
To send reminders, confirmations, and updates
To improve our services and customer experience
To send promotional messages (only with your consent)
For internal analytics and service improvement

3. Cookies & Tracking

We use cookies to enhance website performance, personalise user experience, and analyse traffic patterns. You may disable cookies anytime through your browser settings.

4. Sharing of Information

We do not sell your personal information. We may share data only with:

Trusted third-party service providers (hosting, analytics, CRM, payment gateways)
Internal staff responsible for bookings and service coordination
Government authorities when required by UAE law

5. Data Security

We use security measures to protect your information from unauthorized access, misuse, loss, or alteration. While no system is fully secure, we take reasonable precautions to safeguard your data.

6. Data Retention

Your data is retained only for as long as necessary to provide services, comply with regulations, and maintain customer history. You may request deletion of your data anytime.

7. Your Rights

You may request the following at any time:

Access to your personal data
Correction of inaccurate details
Deletion of your information
Withdrawal from marketing communications

Contact: info@bodyperfect.ae

8. Third-Party Links

Our website may include links to WhatsApp, social media, payment providers, or booking systems. We are not responsible for the privacy practices of external websites.

9. Children’s Privacy

We do not knowingly collect information from individuals under 16 years. If you believe a child has submitted data, please contact us immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact Information

For enquiries:

Email: info@bodyperfect.ae
Toll Free: 800 12212

Branch Contacts:

Marina: 056 369 9393 | +971 50 356 0369
Burjuman: 056 480 5503 | +971 56 774 8555
Fujairah: +971 58 534 5672

Website: www.bodyperfect.ae